Pinnacle - Burbank

I like Networks and the convenience of it, but I can't ignore a major drop in the quality of the food since its opening a couple years ago. Things like the roasted chicken in the chicken and avocado sandwich being replaced with honey baked turkey that tastes over sweet and cheap like it's from a value pack from Food 4 Less, to the turkey burger that went from delicious to just alright, to mediocre in its assembly and taste. Or the once freshly cooked chips that went from consistently tasty to just OK, to predictably stale and cold I throw half of it out now, when I used to eat them all. They must make the chips early in the morning and just fill a huge bin of them to shovel from all day, kind of like El Pollo Loco chips. The salads are suffering, as well I don't want to have to check each fucking leaf for brown spots. Yes, I know it's safe to eat brown lettuce, but when I'm paying you 10 for a fucking salad, I want my salad green. I've never run a restaurant so i'm talking out of my ass here, but it feels like the cooks are half assing it. The owners need to sack the whole lot of them and start fresh, because the passion is clearly gone from this place. I like the manager, and he used to be a constant positive presence and on top of quality control, but now he's rarely seen. The way the cafe is being run now, I give this place another year before it's finally shut down, gutted, and replaced with another overpriced cafe. When Whole Foods opens across the street later this year, half of this place's business is going right over there to buy fresher, better food. Networks better get their **** together FAST, because they have a lot of ground to cover trying to earn customer trust back before that happens. I'm giving a three star because of the cafe's Starbucks and their hamburgers, which are still good, but again, not as good as they were. If Whole Foods opens a restaurant inside their store AND a Starbucks, GAME OVER MAN!

Once a fantastic establishment about a year ago, it seems to have lost its charm. It feels like there's a new property manager or something has changed.

The quality can be quite inconsistent. Some menu items are excellent, while others are quite disappointing. In particular, the specialty dishes tend to be overly sweet and lacking in flavor. The kitchen also tends to overcook the meat; what should be medium rare ends up well done. Additionally, the shrimp and fish are often dry.

This is quite disappointing. This restaurant has great potential, but it really only settles for mediocrity. The quality of the food is just not up to par. I would recommend a complete revamp of the menu. The chicken is consistently dry. With Whole Foods just up the road, this place will be in serious trouble if it doesn't make some changes. Creating good food isn’t that difficult!

Beautiful place