Sanders Cafe - Bromsgrove

Great selection of light refreshments served by friendly staff who welcome me by name every morning to this lovely little oasis. 'Always a pleasure, rain or shine.

My family and I brought our young children to the park and stopped by for a drink and sandwich. The server was very unfriendly and never smiled or greeted us. Despite telling him my order and asking a question, he ignored me and walked away. When he returned from a side door and glared at us without saying excuse me, it was clear he had no interest in providing good service. He didn't even thank us when he took our payment. A little courtesy goes a long way, and unfortunately, the service was very disappointing.

Today, I visited the restaurant after a walk in the park just to get a black coffee. When I was asked at the window if I wanted a small or large, I chose large and was charged £1.70. However, when I went to collect my drink at the front, I was given a small coffee instead. After explaining that I had asked for a large, the staff member said my order was for a small and that I would have to pay more for a large. Frustrated, I decided to just take the small coffee that was made and left. The way I was spoken to by the staff was not professional, and the drink itself was watery. As I also work in a café, I know that I would have been reprimanded by the owner if I had treated a customer in the same manner. Overall, I was disappointed with the experience and do not plan on returning.

First visit to Sanders Park on Tuesday, and was so delighted that the cafe was open for takeaway snacks and drinks. Considerable variety of food available. Social distancing queuing clearly marked and staff were masked. Can definitely recommend the crispy chicken wrap, it was delicious. Plenty of benches dotted around the park to sit and enjoy your lunch and big bonus the public toilets were open! Hand sanitizers too.

My family and I have always had a great time at this restaurant. They now accept cards, but unfortunately, they do not have Wi-Fi. However, they do provide high chairs for those with small children, which was helpful for us. The restaurant is very clean, the staff is friendly, the service is excellent, and I found the food to be good value. We paid £1.70 for a cappuccino, £1.50 for cake, and £2.20 for a Cornish ice cream cone. Sandwiches and toasties cost £3, which I think is reasonable for a day out. It's not like you're dining at a chain with cheaper prices. The restaurant probably has high overhead costs like rent and rates. I believe it's unfair to criticize them for their prices.