Panera Bread - Branson

This was my first time at the new Panera in Branson. I wanted to use their app to order food for two, as I had just downloaded it and would receive discounts, as well as use a Panera gift card I received for Christmas. However, I had trouble using the app. When I approached the counter and explained that I couldn't get the app to work properly, the manager, who was not very friendly, mentioned that it seemed to be a common issue that day. Unfortunately, there was no effort made to accommodate me (such as offering the same deal I would get on the app), so I decided to take my business elsewhere. We ended up going to the new Chic-fil-a in Branson, which I had never been to before. The service there was excellent, and the food was delicious.

There was no line at all, and I'm certain that everyone left because the wait for a simple sandwich was over 15 minutes. The staff inside was busy chatting the whole time we waited, and I wasn't even sure if anyone was working on the sandwich we ordered.

The food was prepared quickly and accurately. I placed my order through my phone and was notified via text that I had to pick up my food at the window instead of having it brought to our table. Unfortunately, the app did not recognize our gift card. Overall, four of us were able to dine for around $60.

Bread seemed old and tough, and two small bacon slices were under done. There mixed greens weren't fresh. High prices and service was mediocre. Panera used to be so fresh, and bakery was great, but now it was disappointing. The soup was good. I can buy the soup at Walmart. The turkey was strange. I guess something has changed.

Love Panera but they are often out of Broccoli Cheddar soup.