Dairy Queen Grill Chill - Boise

I found that the amount of gravy provided with the 4-piece chicken strip basket was insufficient. On top of that, I was informed that there’s an extra charge for additional gravy, as well as for any extra sauce, even after having paid $9 for the meal. At least McDonald's offers three dipping sauces for their nuggets for free before any charges apply. While the employee was very nice, it's disappointing that the restaurant chooses to nickel and dime its customers.

Employees are definitely rude and possibly racist. they we?re unwilling to help us after missing items from our order and making us wait for half an hr for food. they didn?t even look our way and ignored us. we ended up leaving because it wasn?t worthdealing with. never coming back and have them steal my money again.

Excellent customer service and cleanliness. Great food too. My only gripe is probably a corporate rule, but I still have to mention it. One of the things I ordered was the pretzel sticks with cheese sauce. The sauce was cold and thick, and there was so little. The cup wasn't even half full. Corporate probably says to fill it half way, but come on....that's hardly enough for one, let alone three!

I waited in the drive-thru line for an hour and a half. I won't be coming back to this location; it's just absurd.

There's only one Dairy Queen, and we absolutely love their ice cream cakes! It's the ideal place to indulge in a classic Banana Split.