Kfc - Bloomington

AVOID THIS KFC! I love KFC and visit often, but this experience was one of the worst I've ever had at a restaurant. The sign out front claims "New Management," but I couldn't find anything positive about this location. I should have left as soon as I arrived, but I was too hungry. Ultimately, I ended up throwing my meal away because it was inedible! It's evident that the owner isn't willing to invest in hiring quality staff. This is my very first 0-star review. Just a heads-up: don't expect to find a genuine KFC here!

I did this to the chicken but it looked old and it taste old flies was flying around in KFC smh it look like holy moly donut shop???????? But the lady was nice

Probably the worst service i have ever experienced. I try to understand what customer service workers go through because i work in customer service and i never make bad reviews so my experience was worth the bad review. Both ladies working were incrediblyrude. They were complaining to each other that taco bell next door had more people working there but their attitudes showed whythey don?t have many employees because no one wants to work in a toxic environment. There was a sign that said to fill out areview on the bottom of the receipt but conveniently couldn?t print receipts for any customers that asked for them. I paid andthe lady just walked away. Not to mention we waited quite a while for her to even take our order. We got there at 7 and theylocked the doors behind us and a couple other customers so no one else would come in but it wasn?t time for them to close yet.

The General Manager was extremely disrespectful! She slammed the window in my face when I asked for my food to be cooked fresh because everything I received was cold. When I went in to express how rude she was, she called the police on me and insisted that I had received my product and needed to leave her store. I requested a refund since she refused to prepare my food fresh, but she told me the "company policy" was no refunds. I will absolutely never return to this restaurant. This experience was completely ridiculous, and she deserves to be fired immediately! Please avoid this place. If I could give them less than one star, I would!

On Friday, July 22, I had a disappointing experience at one of the worst KFC locations I've ever visited. The staff seemed to lack basic cooking skills, as the chicken I ordered was undercooked and poorly battered. Additionally, the biscuits were also underdone. I have no intention of returning to that restaurant again due to their subpar cooking abilities. It’s hard to imagine it could be any worse, even if the place were completely staffed by teenagers.