The Palace - Birmingham

You will never taste Chinese food like this anywhere else. I travel for work and this is the best I've ever had. Come by, give them a try.Wheelchair accessibility: It's a common sidewalk in front of the businesses, so you may have to access a ramp left or right of the Palace.

The lady that answers the phone and rings customers up is incredibly short and standoffish. She made me and my wife, who picked up the food, feel as if we were inconveniencing her by ordering food. The food was decent even though i stated that i wanted the beef and broccoli but no other veggies and they took the broccoli with it. I feel as if we pay $56 for four egg rolls two dinners one with extra meat and crab wontons then the food should be good and they shouldn't have an attitude like they can't stand the fact that we actually ordered. She really seems like she doesn't like her job

Food was above average. Service is slow at times for refills.

It's fine. Better than LQ Asian . Don't go there. Yu Garden is pretty good. But they close up shop sometimes just outta the blue. I suggest going to Shangri La in Eastwood. They are the best.

We have been going to the palace since it opened tonight we went and were extremely disappointed. I always order mongolian beef whether its dine in or takeout it was so hot my eyes were watering. When the waiter finally came back I asked if something was different in recipe and told him it was very hot he said the red peppers were hotter (I didn’t eat the peppers) and I could talk to the lady upfront. I explained to her that the food was so hot you couldn’t eat it she said maybe it was a different cook never apologized for it being bad, offered to take off my bill or anything. Needless to say I paid $17 for food that I left there because it was terrible. Very disappointing that the management doesn’t care if long time customers are unhappy with the quality of food.