Jim 'n Nick 's -b-q - Birmingham

Great service! Great atmosphere! Great place to eat!

I placed a takeout order.. once there I went inside and only about 3 tables had customers and one person was sitting at the bar... no one was at the pickup desk and I waiting for someone to come up. I stepped further inside and saw only people working in the kitchen. I finally got someone's attention that worked in the kitchen and she walked up and I stated that I had been standing there for about ten minutes. The lady walked over to a lady sitting with two others and she got up and came over asking can she help me.. we'll im sure she saw me standing in the large opening of the dining room looking around. I gave her my name and she said oh it just came out. That was a lie because after I didn't anyone when I walked in three takeout bags were already sitting there before I came into the place...so she lied right to my face. Then had the nerve to suggest a tip. The order was taken over the phone.. the kitchen staff prepared the food so what did the hostess do to get a tip? Take my credit card.. if this was a waitress serving me sitting down that's different because that's how they make their money... but to be ignored and had to wait for service for more than ten minutes is really great service... now I tip you for making me wait after I drove there to get it... EVERYTHING is not a tipping thing. Inside service great..but picking up at the drive thru and walk in pick up is a stretch... everyone wants a tip... ok.tip. someone should have been at their station when customers enter instead of sitting at a table talking with others. the parking lot was nearly empty so they were not busy. Heck someone could see their order and just walk right out the door...and never be noticed. Ribs were a little tough...the meat doesn't easily fall off the bone..this is my honest review of the ribs ..they need to cook a little longer and the side portions were really small. The greens had a lot of stems and stalks... we don't use that.. more stems than greens. Two pork sandwiches and rib plate right at 50.00 dollars.

Arrived and stood by the greeting station for a few minutes... nobody acknowledged us, so as visitors from the UK, we then presumed that we were supposed to seat ourselves....so we sat and were completely ignored again as servers just walked by us. Eventually some other customers arrived and stood by the station and were seated and again we were ignored! We took the hint and went elsewhere, 20 minutes of being invisible was enough!

I had Stephanie as a waitress and she was absolutely amazing!

Was seated in a section that apparently didn't have a server. Then got attitude from someone who had to serve us. Not tipping, not coming back.....