KFC - Biloela

During the Queensland floods, I called ahead to check if the restaurant was experiencing any supply issues. They informed me that they were out of chips and potatoes, but had plenty of chicken products available. Due to high demand, they had to shut down their app and close their drive-through, as some customers were becoming frustrated. In my opinion, those customers should be grateful that they were able to get any KFC at all. Despite the limited menu, our meal was still delicious even without chips. The staff were friendly and helpful, despite the challenging circumstances. A little bit of understanding can make a big difference.

This KFC location surpassed my expectations and is one of the best ones I have visited. My partner and I ordered a large amount of food and were impressed by the speed of the drive-thru service, as we were through in less than 3 minutes. The customer service was efficient and professional. The chicken was cooked perfectly and the fries were also delicious. Our meals were complete and I must mention that the 5 piece box was packed exceptionally well with a great variety of chicken pieces. It was definitely a KFC experience that I wish I could have everywhere. Kudos to KFC Biloela for a job well done.

Friendly service but I just wish the chips weren't soggy undercooked

We visited the drive-thru and were impressed by how quickly we were able to order, pay, and receive our food. In only about 3 minutes, we received our order of three meals, all of which were hot and delicious. The chicken pieces were particularly tasty and we appreciated that nothing was forgotten.

A terrible service has my journey completely messed up by order. have ordered 2 charged nuggets in never at $19.90! then the coleslaw was never ordered and paid! total bill $51.25 not likely to go back there.