Wendy's - Bethlehem

Stopped in off highway because it didn't look packed, no cars in parking and it looked like a few cars in drive thru. Pulled up got out and the inside was closed and drive thru full. We sat in the drive thru for what felt like 20 minutes or so. When wefinally got to drive thru window; I asked to speak with a manager, and advised her that she should put a sign in window statingthat the inside was closed. Not sure if sign was put up or not; but I do know they lost alot of business.

Went to this Wendy's on my way home from Newark Airport on 11-4-22. Super hungry and just in need of a snack pulled into the drive thru line at approximately 950pm. There were several vehicles in front of me but the line moved fairly quickly. Arrived atthe order point at exactly 10:02pm only to be told that the restaurant had closed at 10pm. Now I respect that every business hasa right to set their own hours however having worked in fast food in multiple roles including management for several years. Iwould never have turned away a customer who was clearly in line before the restaurant closed and had been patiently waiting tobe served. Shame on this location's lack of customer service. I will not be returning!

This restaurant is always too crowded for my liking. There is a line of cars stretching out to the highway, and by the time you finally receive your food, it is not worth the wait. The staff appears visibly rushed, annoyed, and overworked. It is unclear if they are short-staffed, but something needs to be done to improve teamwork and make the restaurant run more smoothly.

The food at this restaurant is reliably delicious. However, the long wait in the drive-thru can be quite frustrating. I am a regular customer, but if there are multiple cars ahead of me, I unfortunately have to leave without ordering.

The food at this restaurant was delicious, as expected from fast food. However, some of the staff members may want to reconsider their choice of profession if they do not enjoy working with the public.