Baskin-robbins - Bernalillo

We were doing a late night road trip and needed some sugar. The customer service we received was top notch! They were out of some donuts, which is understandable for stopping right before closing. Other than being out of donuts and the discontinued bubble tea they advertise, the kids enjoyed their sugar rush and it kept parents awake for the night stretch.

This place is disgusting! don't know where to start. Floors were extremely dirty...food, receipts and napkins on the floor. Flies all over the place including on the donuts! Ordered 3 drinks and didn't even get on of them right. Place was not full at all. But one of employee managed to be more busy dancing to the music they had playing. Would not recommend this place to anyone!

Went through drive thru just to get 4 donuts. While ordering she was rushing us thru just that simple order with no one else in the lane but us. She asked is that all I replied yes. She said good pull forward. The young male that checked me out was very rude and didn't say have a good day thanks for stopping by nothing!! I had to ask if that was it before driving away. WORST customer service will NEVER go back! Will NEVER recommend. From all the reviews I just read this location should not even be open or in dire need of new management. They obviously do not care about what the customers are saying.

MUST READ! DONT GO TO THIS DUNKIN! I would give a zero if I could because I'm genuinely disgusted. Went the day before and got a bagel with cream cheese and it was surprisingly good so we decided to go back the next day. I don't know how there can be such a drastic change in quality, but they completely confused my order and started making bagels with one slice of American cheese instead of cream cheese. They fixed it and gave us bagels with the tiniest amount of cream cheese, so it was pretty much bread. They also gave the bagel that had the slice of cheese and it had a hair inside... Got a milkshake and it was straight milk. Don't even know what ice cream they put in because I didn't taste ****. The donut was the only okay thing, but even that was lacking some frosting. Highly recommend going to another Dunkin' Donuts.

Treated me like nothing I went to oder and I got ice cream went to the window and they did not have a spoon so they went to look for one and they said that they have found one. Who knows where they got that spoon from. There was only a golf ball size scoop of ice cream for 6.00 .Dont go there.