The Bistro Eat. Drink. Connect.

This is a really good hotel. I wish all Courtyard hotels were the exact same. Awesome check-in. The two people that day were really friendly and helpful. Hotel was quiet, clean, and up to date. Room was spacious, cozy, and nicely appointed. You can tell this hotel is very well managed. I wish Marriott had the same expectations for all Courtyards.

This Courtyard is quite clean and modern, and a quiet location but easy access to downtown. Rooms are very comfortable and clean. Staff were super helpful and friendly. Typical Courtyard breakfast as an Elite member I don't like not having a free breakfast, and the Starbucks coffee is pricey. But I knew that going in so am more than willing to take that with all of the good. Definitely would return when back in Bangor.

Recently stayed at this hotel for one night (Sunday, May 22nd). Facilities were clean, welcoming and very nice. Room were clean, spacious and comfortable.. Service was very disapointing. The lady behind the counter wasnt welcoming at all, seemed grumpy and looked like she hated her job. First thing we asked was for a room with a King bed, she acknowledged our request, said she would look to get us a king. Our room had already been paid prior to arrival, she did however still asked us for our credit card, after a couple minutes, I asked her the reason why she needed the card, she told us it was for the incidentials (out of courtesy, this should have been automatic). Check-in process was done after a few minutes, we left, looking for the elevators, we had no idea where we were going, so I turned around and asked her where the elevators were, which she answered. Out of courtesy, she should have told us where they were. Getting to our room, there were two beds instead of the king that we had specifically resquested. We were happy with the two beds (beds were comfy) but out of courtesy, the employee should have told us that there were no king size beds available. To us, by not telling us we had the two beds instead, it seemed like she just ignored our request. We are big travellers, service to us is everything. In my opinion, a better job could have been done. Courtesy is everything. I still recommend this hotel as I truly don’t believe this enployees poor service was a reflection of the entire hotel’s reputation.

Nothing better than going downstairs a hotel at 5am for a cup of fresh coffee

Hotel was clean but our bed was broken and the hotel wasn’t very quiet. I informed the front desk in the morning and she joked about it. Too bad…seemed like a place that we would have been nice to visit regularly. Mask were mandatory but the bistro employees weren’t wearing any????