The Granite - Bancroft

Excellent service GF menu but the items are deep fritted with others. but the personal is very conscious and knowledgeable. steak was perfect

Always a great experience. 5 Star customer experience. Servers are fantastic. The food product is amazing and never disappoints.

Great service, interesting drink selection and food was generously portioned (enough for a take-home container). Contemporary decor with art for sale on the walls. The main floor was packed... I gave 4* because I found it difficult to hear in there. Very echo-y.

We ordered stuffed chicken and wings, but both meals arrived cold. When I mentioned this to our server, she offered to bring a new meal or call a supervisor. I declined, but then the hostess came to our table and rudely suggested that we should just leave and not come back if we always have issues. This was humiliating for me, especially since the lady at the neighboring table overheard the conversation. My husband kindly offered to pay for the meal and I left without eating anything. I'm still confused as to why this happened, as I have never had any issues in the past. When my husband spoke to the manager, he claimed that the supervisor said I didn't want to return, which is completely false. I love the food and the people at this restaurant, but the service on this occasion was unacceptable. I hope that the supervisor apologizes for her behavior and assumptions. This restaurant used to be our go-to spot, but now I am hesitant to return. Today is our 24th anniversary, and I am disappointed that I couldn't celebrate at my favorite restaurant. If there was a misunderstanding, I believe the supervisor owes me an apology.

First time passing through. We had a very warm welcome and the setting was modern. Christina was our waitress and she was lovely. However, the food was exceptional. It’s hard to impart flavour, but both of our entrees were bursting with taste. I had the prime rib sandwich, my daughter had the pulled pork. 10/10. I’ll certainly stop again when I’m passing through!