El Pollo Loco - Bakersfield

My man ordered straight chicken and mc and cheese, salat, burrito. After the dame got his card, my man asks for salsa and salat dress. she said everything in the bag. when he came home there was nothing at all, and we all sit in the table, ready to eat! how can they not watch, just terrible customer service?

Came through the journey through about 9 o'clock and must have a baptism of thrown away food. what I did was great. hard churros, nasty old salat for loco salat, double chicken dish was cold and tacos al carbon tortillas were stale. because of such dreadful eating I will not return to el pollo loco

Fast and friendly staff. every time I'm there, my order is always ready for pickup.

I ordered a bean rice and cheese burrito add in queso blanco. I was charged a dollar extra for a case of Blanco and my burrito has none I ate halfway down waiting for the sauce and it was the driest burrito ever and the smallest burrito I've ever seen come out of El Pollo loco.

Went to pick up a couple of breast and wing meals and can someone please explain to me why we only got a half chicken breast cut in half? And this is not the first time. When I go to the El Pollo Loco website, the photo of the 2-piece breast and wing meal shows a full breast one cut in half. I will be contacting the corporate office because this is false advertising .