Joe's Crab Shack - Aurora

Our Server was Terry. Cheerful, knowledgeable, efficient and caring. The service was quick and each order spot on. As always the meals were hot and scrumptious to the last bite. Top Mark's to Terry and all involved! We will return.

The restaurant was closed when we arrived, they opened about 30 minutes after we arrived. Ok, no big deal problems happen, but once we were seated I asked for the tie dye shaker margarita special that it had been so much advertised with several emails, the server seemed annoyed that I even ask for such thing, she made it clear that they haven't done things LIKE THAT for at least three years. Her attitude made me feel like a beggar askng for the impossible. We ended up leaving and going somewhere else, which was unfortunate because I really loved Joe's.

My wife and I had the fish and shrimp dinner $19.99) that was majorly overcooked. In fact I would venture to say it was overcooked food that had been salvaged by microwave heating. We did not complain because we were having dinner with a friend who had recently been widowed and we did not want to cause a fuss and upset her even more. The wait staff were good and we have no complaints regarding their friendliness and attentiveness. We will never patronize Joe’s Crab Shack again, there a just too many way better restaurants to go to. Pity!

Bus boy(wish I knew name) went out of his way to prepare table for us by window in main room and turned down music for us. I have hearing aids. Very personable and accommodating young man. Savannah was our server. Pleasant and attentive to our requests. Had the best DRAFT Blue Moon. Never knew Draft available. Would come back just for a Blue Moon. OR 2..... It was our first visit and not our last!!! Thank you. Just one criticism. You should definitely find better fries or fry current ones longer. Soft and mushy.

Place is run down and dirty. Food was gross. There was a barnacle On a muscle we had. Food was not fresh at all. The staff did not care that our food was not fresh and there was a barnacle on our food. Someone needs to step in at this place and act like a manager. Will not be returning to this place. Bathrooms were dirty. Trash can was over flowing. I took pictures and trying to find where to email Joes Crab Shack. I wish I could put pictures to show everyone.