Panera Bread - Augusta

The taste and quality have really gone down. There is often an issue of forgetting an ingredient or something. They have gotten very skimpy on the chicken in the salad. It tastes blah. I am taking a break for awhile.

Unfortunately we had two sandwiches with rotten lettuce in them. It is hard to believe anyone in food service would put lettuce that had gone bad into a sandwich. It was clearly black and nasty. I was lucky we didn 't get the sandwiches home because we wereeating outside so I took the sandwich inside to show to the manager. I was told I could have a refund or some Romaine lettuce. I was hoping to hear something like, I am so sorry we pride ourselves on top quality fresh ingredients and this should neverhave happened. Let me correct this mistake, but I did not. As I departed I heard the manager yell to another employee to binall the lettuce. At least other customers wouldn 't get turned lettuce.

I ordered Chicken Noodle soup and bread. The cashier ASHLEY who took my order was very kind and Polite. The staff at the other end were not. When my order came up, She yelled my name and practically through my order at me with an angry face. Not evenacknowledging that I even existed! It was the first time that I visited this establishment. I took it in stride and thought toomyself Maybe she was just having a bad day. I took my order with me and thought that the end product was delicious ???? THANKYOU! ASHLEY For being Positive! Friendly and Polite. I will be back!

Went today for lunch with my daughter. The person who took our order was wonderful, I did not think to ask his name. It was very busy but he kept a smile on his face and was just terrific?we both had questions about a couple menu items but he didn?tseem to mind at all! Great service and as always, the food was great.

It is one of my favorite place) no matter what city..I love panera but I have issues, sometimes I get totally unripe, sometimes totally black...avocado, or unpeeled avocado slices for which I always pay extra