Chapps Burgers (little Road)

The place is clean, the food is phenomenal, and the people are always so polite :

The first time I came here, the food was bomb!! So good!! The staff was friendly, restaurant clean!! The food is a little overpriced, in my opinion, but what isn't overpriced.

I love the 1984 burger the sweet potato fries. Best fries around!

$10+ for an overly cooked burger? No thanks!! When you leave and think to yourself that you just spent $40 on a sub par burger and fries dinner with your spouse, it doesn?t sit right. Rather go to Kincaid?s. Better price and cooked properly.

We love chapps, order from there all the time. But tonight they completely screwed up our order. Only one of 4 items was correct, and when we called the store, the lady on the phone had a horrible attitude about it and was rude and unhelpful. She tried to tell us nothing was on the receipt, but I was looking right at the receipt with everything on it correct. She said ?you can come up here.? I?m sorry, but we did delivery for a reason. How about having a better attitude, being better with customer service, and trying to actually be helpful instead of saying stuff wasn?t on there when it was. One of our burgers was supposed to have bacon and avocado, it had neither. They didn?t put cheese on a Philly cheesesteak, and another burger was supposed to have avocado and pepper jack cheese. Most of those toppings we had to pay extra for, and didn?t get them. We normally love chapps, but i don?t know that we?ll order from this location again. Especially with such a rude person answering the phones.