Subway - Amherst

Very clean restaurant. Great customer service. Tasty subs!

Sandwich was poor compared to other subways. Asked for motzerella, she instantly threw on the pricier kind. And in the end I paid 13 bucks for a bottom tier sandwich. Clearly skimped me too peep photo

I walked in this afternoon with my niece and there was the blond woman working behind the counter. My niece and I must have waited IN Front of her for over 5 minutes before I finally said, hey are you going to take our order ? She replied in a rude tone, I have to do these door dash orders first . The complete lack of customer service was baffling; she did not say hi when I walked in, she did not say to give her a moment while she completed her doordash orders, nothing! She just looked down and silently made doordash sandwich orders. This location needs to either train their employees in basic customer service, or stop employing rude college students who have no home training. This blond hair woman was a nightmare. Eventually a nice gentleman came over and took my order.

The folks that work here are always friendly with me and fast!!

Great worker but our hot grinders weren’t even warm! Steak and cheese grinder. Not happy that I’m back at home warming up our grinder meat so we can eat a hot grinder! Your machines need some work this is unacceptable!