Subway - Alhambra

I went to this subway with a gift card that I had taken a picture of with my phone, but the employees refused to take it.

Terrible customer service and employees were extremely rude. I tried ordering two sandwiches, but the customer before me had an argument with the female employee and thus, the employee was in a bad mood. When it was my turn to order, I stated my request clearly, but the female employee kept telling me to repeat myself. I had no problem with that, but when I asked the female employee to tell and show me the different types of cheeses, she would not. I did not know what cheese she was giving me, and she simply gave me a random type of cheese without explaining to me what it was. Additionally, I asked for beef steak, and the lady gave me less than a spoon full of it. At other locations, the employees would give me a whole spoonful of meat, and sometimes even more, but the lady at this location gave me less than one spoonful, and kept insisting she gave me enough. Throughout the whole process she gave me an attitude and overall terrible customer service, so I asked for the manager. Supposedly, the manager was the other woman sitting in the back on her phone. I complained to the manager about the attitude, and all she told me was, “And? What can I do about it?” She also told me if I didn’t like their service, I should never go back to their location. I have never been treated like this at other Subway locations. Every location is friendly and cooperative while this location is absolute hostile and unwelcoming. This location was also extremely dirty. Overall, I highly discourage everyone from going to this location. There are definitely other locations that are much better and treat you better.

I went to this subway with a gift card that I had taken a picture of with my phone, but the employees refused to take it.

5 out of 5 would recommend coming here the two teens girl and boy that work there are very caring and polite.

The service at this restaurant was terrible. We arrived at 8:21 pm, ten minutes before the posted closing time of 8:30 pm, but the employee refused to help us. She claimed she still needed to serve one more customer, which I found unacceptable. In my opinion, when it is closing time, the staff should help all customers who walk in, no matter how many there are. Additionally, since it is a Subway, putting together a sandwich doesn't take much time. Even if they needed to do evening prep, they should not turn away clients.