Bask Bear Coffee (all Seasons Place Penang)

Service was good. The staffs were informative friendly.

Friendly but misleading service just like other outlets. After keying in our order, the last friendly, helpful quip, 'single or double cheese? '. Naively chose single cheese and discovered there were extra charges only after checking the receipt. Same thing with the offer for chocolate whipped cream.

Cosy and plentiful of seats Nice place to meet up and catch up with friends and family

The taste of coffee and drink completely different than other franchise.. seriously the service also need to be improve. Been here for few time .. never change.

Daniel, the employee, has a great service attitude. When I accidentally spilled my coffee, the staff made me a new one at no extra charge. They were very gracious about the situation, telling me not to worry about it.