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Contribuiți la feedbackI give Chinatown 4 stars because their food and value is excellent. I have not found them to be either friendly or rude; strictly businesslike. I have been eating here for many years and it is one of the few Chinese restaurants I will order or eat from.
I've been a customer at Chinatown of Zeeland since they opened in (not sure but maybe) 2003? 2004? So I think if they had bad service bad food, they would have closed a LONG TIME AGO. I've always received great friendly service. They serve delicious food! I don't know who these other people are that have a problem with this restaurant, or maybe they have an axe to grind maybe they are the competition.
Very mediocre food and completely terrible service. I have had several incidents with them. The worst was when they put cashews in my girlfriend's (who is deathly allergic to cashews) Kung pow chicken after being asked to make it with peanuts only. So I brought the dish, that was literally covered in cashews, back and asked them to remake it with NO CASHEWS. I explained to the girl behind the counter that my GF was very allergic and could die from contact with just one cashew. They remade the dish with mo apologies and sent me on my merry way. 45 minutes later we were at the ER getting shots to stop my GF's airway from completely restricting. Thanx for almost killing girlfriend Chinatown!
I went for lunch and I paid with a credit card, so by mistake I took the receipt that I should sign and give it to them so when we realize I start looking in my purse for it, she got very frustrated and almost yelling at me say to sign the one that was my copy since we couldn't find the other one, no patience with customer, they are always in rush like if they are very busy, they will go out of business soon if they don't start to be nice with people.
Quick and efficient. They get straight to the point and food is completed on time or earlier than expected. I love the chicken on a stick and general TSO combo. I would suggest trying those two things. Service: Take out Meal type: Dinner Price per person: $10–20 Food: 5 Service: 5 Atmosphere: 5