Mcdonald's - Yucca Valley

AWFUL! DO NOT GO HERE!! My family and I visited this McDonald's and ordered three sausage McGriddles. They asked us to pull into a waiting area to get the rest of our order, but they forgot one of the McGriddles. When we informed them, they made us feel like we were lying, insisting they had put it in the bag. We ended up waiting nearly 20 minutes for the missing McGriddle. Eventually, another employee came out and claimed they had checked the cameras and confirmed it was in the bag. Seriously? When we finally received the missing McGriddle, I found a HAIR in it while I was eating! This place is terrible, and the staff was rude and inconsiderate. I felt like the whole experience was intentional. I will never eat here again! DISGUSTING!

I was very disappointed with my visit today. I ordered two Happy Meals for my kids, but when they checked their boxes, the apples were missing. When I attempted to go inside (having ordered through the drive-thru), an employee coming out informed me that I would have to wait in the drive-thru line again just to get the apples for my kids. The person at the drive-thru was quite rude and practically threw the two containers of apples at me. This isn't the first time items have been missing from the Happy Meal boxes, nor is it the first time I've encountered rudeness when trying to resolve these issues.

Happy to see the playground open sad to see it's not open for breakfast, worst customer service yet! The pictures say it all, it's been raining and my 5yo wants McDonalds breakfast and a playground oops not today! Humans need to take our orders I won't use a kiosk or the app. Your kiosk doesn't take cash. Not spending any more money here.

I had horrible customer service. McDonald 's was giving any size coffee for .99 cents. 11:00 am. I asked the employee to check if I could by 2 coffees that price. I asked him to ask if I could. He cam back still no knowing. So I asked him again. By that time it was past 22 am. Then they had gotten my order wrong. So because it was a few minutes past 11am he didn 't want to give me the coffee. He kept arguing with me. He finally charged me something that cost.27 cents. He said that because it was past.11am so I no longer could get my coffee . 99 cents. Then this other manager came a long. She was so belligerent and argumentative. She was also extremely rude. I showed her my receipt with the 27 cents charged for the coffee. She would not honor what the other manager charged me. So I parked my car and went inside to talk to her. She told me that the other manager made a mistake. I tried to reason with her. I showed her my receipt and she wanted to keep it. I asked her several times to give me my receipt back. She was arguing with me about that. I couldn 't believe her attitude. She said I 'm keeping the receipt because it shows that the manager charged me 27 cents for the coffee. I asked her for the corporate number to make a complaint. She said go ahead. You will get me on the phone . She said if I call her

The service is always quick and friendly, making it a great spot for a fast meal. The customer service here consistently meets high standards. You can expect a speedy process from placing your order to paying and receiving your food. There’s also a kiosk available inside for convenience.