Heavenly Desserts - York

Very friendly staff. we had a big table of 9 with adults and children. it was heavenly!

Service was very slow…. However we had a great time abs the happy birthday touch was great. Would come again.

We went for breakfast on a Saturday around 11:30am and I put 1 star for service because unfortunately there was only 1 waiter there doing everything bless him, must have only been like 18/19 years old. Management you need to understand that heavenly desserts will be busy on a Saturday morning especially when there’s a Christmas market so make sure you have enough staff on the floor and in the kitchen because we waited 30 minutes to have our order taken and when we eventually got our food the waffles were cold and they’re usually warm and crispy. We saw quite a few people leave as well. I’m not bashing heavenly desserts because it is fantastic but the management need to be more organised

Service was actually fantastic, the hostess Alex was a gem. She rearranged our booking for earlier and gave my son some complimentary strawberries to keep him entertained. One of the chefs convinced me to have a hot chocolate that was specially made gluten free to be like the s’mores one. Overall a fantastic experience!

We had a lovely time, but felt that there weren't enough staff to look after the customers in the restaurant. We saw numerous deliveries come and go, which seemed to take priority over the people in the restaurant. Perhaps something to address.