Charlie's Pizza House - Yankton

We visited Pizza 920 on Saturday. The hours indicated they were open until 10 PM, but we were told they were "closed for the night" even though there were many empty tables and staff available. We took our business elsewhere! Your loss—we ended up finding a new favorite pizza place for our nighttime cravings!

Terrible service pizza good, but not worth spending an hour to order

I agree with the other posts. I was happy to bring some out of town friends to experience Charlie's Pizza. I knew they would be busy, but I was not expecting the lousy service and extremely rude old woman who I assume is the owner. If she cannot handle a busy restaurant maybe she should stay behind the scenes and let someone with a little bit of class run the front of the house. She gives Charlie's a bad reputation and I am saddened because their pizza is good, but not good enough to put up with rude and inconsiderate people. Don't eat her if you expect good service. What a shame.

Well, let 's just say until tonight I had nothing bad to say about this place. However, first I asked for a glass of water and did not receive it until nearly twenty minutes later when my husband asked for it again. Second, when our pizza arrived it was totally incorrect. So my husband took the pizza up to the counter and explained why he was bringing it back. At this point the cook said he would remake the pizza, but when the old woman that is the owner found out she basically called me a liar and said that the pizza was correct and I had not specified how it should have been standing not ten feet from me so loudly that I and everyone at the table heard her. On top of that we got no apology for the inconvenience of waiting an additional 45 minutes to have the order corrected. What ever happened to the customer is always right ? I will never go back to Charlies and advise people to avoid the waitress who is too busy trying to impress the cook to get her job done properly.

For a $30 pizza, it should really be exceptional; anything less doesn't do the brand justice.