Glasshouse Cocktail Bistro - Wyre

I booked a table for a post-Christmas family meal at this restaurant. We arrived at 2:45 for our 3 pm booking, but the bar was closed. After a few minutes, a bartender showed up and we seated ourselves. We had to wait for the bartender to set up the bar before we could order drinks. However, we couldn't pay for them as the card machine needed charging. We then ordered our food, which was around £15 per person. Most of us chose burgers, while I opted for fish and chips with minted pea purée. The fish I received was a small tail end piece with poorly battered and only eight chips. The pea purée was more for presentation, lightly smeared over a warm plate, making it dry and unpleasant by the time it reached the table. The fish and chips were okay, but the portion size was extremely small and not worth the £15. The service was inconsistent, ranging from poor to overly attentive. I mentioned the portion size issue to the restaurant manager, but he did not address it directly or through his staff. As a former restaurant owner and chef, I believe it's important to address customer complaints promptly and ensure they leave satisfied. Unfortunately, we won't be returning to this restaurant.

I have visited this bar multiple times and can confidently say that I have never had a negative experience there. The bands and singers are fantastic, and the atmosphere is welcoming and cozy. The drinks, including a variety of amazing shots, are of good quality and reasonably priced. I highly recommend this place for a fantastic Saturday night out.

I ordered spaghetti without meatballs for my granddaughter and requested the same for myself. After waiting 40 minutes, the food arrived. To my dismay, I was served a bowl of canned spaghetti with only four tiny meatballs the size of marbles. At 58 years old, I was appalled by the quality of the food. I had to ask the waitress three times for our drinks and ultimately decided to leave the food uneaten. After requesting the bill three times, we were finally able to pay. I was shocked to see that we were charged full price for the disappointing meal. I will never return to this restaurant again.

A little underwhelmed and expected more. Lacked a bit of atmosphere. Food was okay but nothing special. Disappointing cocktails which was the main reason for our visit.

We were really looking forward to our belated valentines meal and Joel’s, but unfortunately the service wasn’t the best, our meal came and she said she would grab a steak knife, after 10 mins I stood up to ask another member of staff for one and the meal was now cold, we then waited for them to come and clear our plates so we could ask for a dessert menu. We waited at least half an hour and no one came. Finally when someone came I just wanted to leave so I asked for the bill, she totally ignored me and pulled a face to another member of staff. We then had to get up again and ask someone else for the bill. Whilst waiting a lady who worked there asked one of the younger girls to do the cutlery but she started shouting and refused to to it as she said she worked behind the bar. Overall our experience wasn’t the best and we won’t be returning!