Domino's Pizza - Wycombe

Received a pizza with missing sliced, then complained, we received an argumentive response, and that the kept blaming us for being mistaken, and treated us as kids, and refused to refund us and it took explaining to show that a pizza is missing parts and then they sent a replacement, about 1-2 hours from original order, they sent the wrong pizza, since I ordered stuffed crust which was £2.99 extra, and they gave me normal crust and tried to blame me for lying and threaten to ban my account, and after some argumentive response from the dominos worker, they decided to send anothrr replacement, after about 2 and half hours, and I am still waiting, for my pizza

When ordering a gluten free pizza I was told to use the website as they couldnt take order online. Fair enough, so I looked online and couldnt see option for gluten free, so I called back to be told they didnt know how their own website worked and it was my problem. They didnt seem to grasp if i couldnt order it was really their problem long term. Useless waste of time, very unhelpful. When I asked to speak to the manager I was told to call back in 15 mins......he was too busy. Obviously not busy frequenting himself with the wesite alas. Amatuer operation.

Delicious pizzas. Their delivery service is good. The pizzas are always hot when they are delivered to my home. If you are a student, you get pizzas at a cheaper price.

Using their online tracker our pizza was out of the oven for over 30 minutes before being delivered to us, when it was finally delivered, the food was luke warm at best. We refused the delivery after checking the temperature of the pizza. We called the store to explain that the food wasn 't delivered hot, to be told by a rather rude and arrogant member of staff that the 'pizza tracker ' isn 't correct and our food was indeed hot. Despite it not being. At all. no offer to recook the order, or apology. An absolutely shocking level of customer service. When I then prompted that should we use Pizza Hut instead, the response was 'Go do that! '. If their customer service is this bad, I 'm glad we didn 't get to eat the pizza.

Recently ordered for collection, pizza was ready promptly but side orders delayed resulting in longer than expected wait time. Arrived just as App said order was ready and had to wait 10 minutes. Food to good standard though