Rafters Bar Restaurant - Wrexham

Went for their Carvery meal to celebrate the Mother-In-Law 's 90th birthday and had to pay a deposit beforehand as had a party of 15 (not heard of that before) and also had to book our meals in advance. With being registered Coeliac with a Gluten-Free diet I have to know they can cater for me to which they weren 't really very helpful with the wording going along the lines of we think we can cater for you which for the prices they charge is not really the attitude you would expect. I ordered their Carvery meal and a G/F crumble custard.We turned up today and were told the crumble wasn 't available so what was the point in ordering in advance?I went for my carvery and had to enquire at what was available to me only for the chef/server to have to ask what there was grrrrrr. The Yorkshire puddings were right next to the roasters and all the customers were taking them with their tongs OVER the roasters which would 've then caused cross-contamination when bits fell into the roaster tray! Those said roasters were rock hard by the way!The beef I had was gristly and that gristle would not cut with the knife, the turkey was dry and I struggled to chew and swallow it, there was no white normal mashed potatoes but a mocked up mash of carrot turnip so don 't know if there were any potatoes in it really! I then had an Eton mess for pudding and it was so sharp with the jelly/juice it was unpalatable! So, I didn 't have a nice experience at all really!

We managed, thanks to Chris coming here for afternoon tea. We had tried a couple of times to book a Saturday, but because of all the boards being reserved every time we call, we had to go for a weekday as our voucher was due. Chris aimed at solving this problem for us and we could go for about an hour after it's finished usually serves afternoon tea. The staff was very attentive and friendly, making a big difference when visiting the restaurant or staying in hotels, as they just want to enjoy their time and relax, which we did.

I went to this restaurant for the second time in the last 2 to 3 weeks and once again had an excellent experience. The fixed price 2 to 3 course menu was delicious, the surroundings were elegant, and the service was great. I definitely plan on coming back, and I'm also excited to try their afternoon tea.

I have dined at this restaurant several times and once again tonight. The menu offers a variety of options and there is a choice between dining in the restaurant or the more casual bar area with a fire. They offer both a la carte and table d'hote options, with an extensive selection of wines. The presentation of the dishes is excellent, as is the taste. The soup and fish were particularly delicious. As a guest, I also had a very enjoyable breakfast. The service was friendly and attentive. I can't find any faults with the place or the food. Overall, it was a lovely experience.

The first time I've really eaten here on 3 visits. The staff was kind and not too aggressive. The food took a little time, but I think it shows it's fresh, so there's no complaints from me.