Swirly Joe's - Worcester

Had heard good things about it so decided to try it while in Worcester. We were not disappointed. It was excellent. Great service staff very helpful. Menu was good lots of choice. Kids loved it. Food was delicious an excellent experience

Bright, spacious, friendly staff, much more peaceful than the other major dessert restaurant in Worcester, and the food is delicious! Such a wide choice of desserts and drinks, and the service has always been very quick. I’ve never had any problems here (though the menus are old and could probably do with replacing because they’re looking a bit tatty, though that’s such a minor problem it doesn’t matter!

The service was terrible, i’m not one to leave reviews and especially not of restaurants as i’m a waitress myself but we were told a waitress would be over to take our order and nobody came after 30 minutes one of our party went up to order, both of our orders were cold and took a while to come out which would be understandable but there was only one other table in the restaurant so they weren’t overly busy, tables were left dirty with plates on till the table was needed and the menu looked like a toddler had wiped their grubby hands all over it, didn’t feel very covid secure.

We visited for the first time in June and could not have had a better visit, we could not wait to go back so set out with friends and family, the food was staggered one person ate before the rest arrived, we chased the staff and just got told “it’s coming!” the staff were rude and everything was far too much bother, will not be rushing to go back, especially when creams is round the corner, very sad.

Our visit yesterday was somewhat disappointing whereas we've previously enjoyed our visits to Swirly Joe's. Upon arriving, we noted the smashed window at the front of the restaurant and inside, the decor looked a bit tired and in need of freshing up. The seat covers on the tub chairs also looked tacky. On previous visits, we've enjoyed the atmosphere in Swirly Joe's, however, yesterday it really was a bit bland. The crepe machine was also out of order! I hope they manage to sort themselves out as this used to be a gem of restaurant.