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Contribuiți la feedbackThe food at this restaurant is always quick and delicious. The flavors are just right, not too overpowering.
My wife and I ordered the Mexican pizza and some tacos. Upon opening the box containing the Mexican pizza, two flies emerged. Additionally, when I opened the plastic bag, more flies flew out. It seemed as though someone was pranking me. It is evident that there is a kitchen issue that needs to be addressed.
I have been a loyal customer of Sharkeys for years, frequenting both the Toluca Lake and Studio City locations. The food has always been excellent and the customer service top-notch. However, my recent experience at this particular location was disappointing. The staff were rude and lacked any concern for customer service. Despite spending my hard-earned money there, I did not receive the level of hospitality I have come to expect from Sharkeys.
Hi Owner, I love sharky's, but it's entirely related to all food and personnel problems that your chefs and employees exhibit. Not too long ago when the mask was needed, I saw how the cook used his hand to adjust his mask and make my food without washing his hands. When I said something, he has an attitude as if I were wrong. Also, several times I have eaten the chicken and burritos and it smelled mold ie not fresh....sanitation, food quality and customer service are your top things that always have to be number one. I know how the owner can't see you all, but your manager should be more responsible and actually managing the staff. If you need a new manager, call me... You will never have a negative rating again, guaranteed. Plenty of blessings?
I like the experience eating here especially their vegan tacos, I recommend trying mushroom and cauliflower tacos if you?re into vegan foods