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Contribuiți la feedbackI recently stayed at this restaurant and had the pleasure of meeting Amanda! She was incredibly friendly and assisted me with a big smile. The room was even more amazing! I highly recommend this location—it's been the best experience I've had with this chain in a long time, from start to finish! Rooms: 5/5
The hallways have an unpleasant smell that you wouldn't want to encounter. After spending a lot of time in hotels, I can confidently say this is the worst-smelling place I've experienced. While the lobby is decent, the area beyond the elevators is quite off-putting—it's best to breathe through your mouth! Additionally, if you book a standard room, be aware that it doesn't come with a microwave or fridge. I would recommend finding another hotel; this place may seem appealing at first, but once you're in the room, you'll understand. On a positive note, the rooms themselves are clean.
I'm currently staying in a room next to a noisy family, and I called the front desk to report the issue. I spoke with Christopher C, who was dismissive and seemed unconcerned. He claimed he sent security, but as far as I know, no one came to my door. He refused to involve the manager and told me that I would have to call the police myself. The arrogant and indifferent customer service was, unfortunately, the worst aspect of my experience. I'm sending this message at 2:22 AM because I still can’t sleep, and I will be requesting a full refund.
Update on 9/2: Management has since reached out and mentioned that they are working on making improvements. I have adjusted my rating to 3 stars, as there is room for improvement in communication, but they are making an effort to fulfill their promises. Rooms: Unsatisfactory Safety: Lacking
The pillows were shedding cotton everywhere, and the rooms could use some updates. However, compared to other places, the atmosphere was very peaceful and relaxed. Overall, it was a pleasant experience and a great place to stay. Plus, there’s plenty of parking available. Rooms: Could definitely use some updating!
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