TGI FRIDAYS - Potomac Mills

Slow service, inexperienced staff. the food was good.

Julius is the best waiter there! we always enjoy the experience when we are at his table. he is attentive and really friendly. that was delicious. the shrimp pad tai is the best that the opposite has to offer and the baked rice has been boiled exactly right. kudos to the chef!

Normally, the service at TGIF is substandard. But this by far.... was the WORST dining experience ever! I made my reservations through Open Table. We arrived on time. And I advised the employee at the front door that we had a reservation. There was NO line. And he advised that we had to wait. After standing there for 10 minutes, I asked him why were we still waiting? And he stated that we had to wait, until the person seating us cleared tables. Another employee approached us five minutes later. And asked why were we still waiting? And the initial employee stated, that we still had to wait for the guy to finish clearing tables. After waiting for 20 minutes. We were finally seated. However, our server did not approach our table for another 15 minutes. After finally placing our order, my wife 's fish was burned! And my BIG ribs were anything but big! Our server returned 10 minutes later. And asked was everything okay? We advised her that the fish was overcooked. And we wanted to speak with a manager. The manager arrived. And stated that she observed the fish when it left the kitchen. But she was told, that my wife requested for the fish to be overcooked. Really?! We will NEVER return to that location EVER again!! The customer service (or lack of) is HORRIBLE! And the food is mediocre at best!!

Horrible service. Over priced cocktails. If your desperate for a place to go that's not too busy, this is your place. Go with low expectations.

Service was poor. The waiter was not trained and did not know what he was doing. When several adjoining parties complained to the manager, nothing changed. We had to ask for utensils and napkins, soda refills took 10 minutes to complete, and there was no follow-up from the waiter after the food was served, until he dropped the check on the table. The kitchen was very slow.