Afternoon Tea At The Rose Crown

The deluxe room we booked did not match the description on the website. The bedding had stains, and both the glasses and cutlery were dirty. We even discovered forks and knives behind the cupboards. The bathroom was in poor condition, with only half a roll of toilet paper and no soap for washing hands or shampoo for the shower. This was far from what we expected for a deluxe experience.

I wouldn't stay there again, even if I were paid to. I didn't feel safe, and the place was very poorly maintained. The 16th-century building is absolutely stunning, but it truly needs a responsible owner. There are no food or bar options available. I do feel that the manager is in a difficult position and unable to make necessary improvements.

Very pleased with my stay, very clean and comfortable room, 301, quirky 16th century building and lovely staff.

Where do I start. Apart from trying to get to the fourth floor to a family room with 2 children pushchair 3 holdalls and numerous bags for baby with no lift. In for a 3 night stay. TV didn't work for lack of remote when asked was told some had been stolen. Leak from sink, bath panel held on with sellotape. Kettle on floor as lead doesn't reach far enough. Dirt on mirror stains on bedside tables. My personnel favourite was 1 bath towel and 1 hand towel. Was told deliveries were not sent back complete. The new owner has stopped food being served, closed bar and doors shut at 10pm. The only saving grace at this establishment is the manager Mario. He is very helpful and kind. He would be a great lose as he is the person that keeps the hotel going. He needs a **** medal.

Great hotel, would happily stay again. The staff were so lovely and helpful, rooms were clean and well furnished. Located right in the town centre everything was easily within walking distance, highly recommend.