Dunkin' - Winston-Salem

THEY INCLUDED NAPKINS IN MY BAG!!! You don’t realize how often napkins are overlooked, and missing this small biodegradable item can really spoil a meal on the go! The customer service is excellent, the drive-thru is quick, and the avocado toast is quite good as well. The staff here are very friendly, so they definitely deserve a 5-star rating for at least remembering the napkins. Plus, they provide more than one!

Service was Horrible ! The cashier was mopping up a milkshake that she spilled ! She laid the mopping against the wall and, proceeded to fix another customer's order ! I couldn't Believe that the customer allowed that ! I had been Standing there for 20mins ! As the cashier just kept getting ready to get off work ! The manager came from the drive through window and, asked had I been Helped I said No ! As I stated what my issue was she said well ok....... and took my order ! She never said Anything to the girl because all of them are Hispanic ? So No I Will Not Be Going Back To This Location They Need An Adult Manager Who Has Experience To Run This Place ??‍

Fits on food poisoning at this place! bought 8 donuts; they were cold, badly packed and the 2 I ate gave me a stomachache! its not very busy likely there are eating for long rain! food: 1/5

I ordered for coffee and bagel, the coffee was fast, but the bagel took all eternity. it could have happened in a reasonably reasonable time, but the employee held their own sweet time. what made it really bad after it was done, it was placed only on one piece next to it and she just went on a convenient conversation with another worker close. I had to literally ask for my command from another employee so he could be handed over to me. this is not a beach resort where the time would stand still. this is dunkin, I need my coffee and my bagel early so I can be on my way in time.

If I could give them 0 stars I would each time I go there I wait more than 15 minutes on a coffee I ordered bagels today they forget about my order and I stood their for 15 minutes I with my food the hired see as if they didn't even want them so lazy and really move slowly in the rule her a guy in her I think he's the owner when he works all her