Marble Slab Creamery - Winnipeg

I am horribly disappointed with this experience. The staff member who was on shift, was not happy to greet customers. They actually had 2 of the 3 menu TV screens turned off already at 9:25pm on a Tuesday night. When asked about how much a banana split was as the menus were off, the staff member was so quite, and you could not hear them and had to have them repeat themselves. When I ordered the banana split, she did not even give me my option of selecting my flavors of ice cream. They just started putting the chocolate in the container, I had to ask if I was even allowed to pick anything to my preference. The staff member was clearly unhappy with having to restart, but if I am going to pay for a specialty banana split, I would like the specialty.As it was, she did not give the cherry on top of the ice cream, and was even less happy when I asked for a second spoon as I was sharing this with my partner.The store was dirty, spills on the floor, not cleaned up from who knows how long before and something more recent that my partner accidently stepped in. We walked out of the store with our banana split and she followed us to the door and locked it behind us at 9:40 pm when the store closes at 10:00pm. While sitting in my car outside eating the previous customers went to go in the store to put the garbage in the can and for their child to use the bathroom but could not as the door was not locked. About 5 minutes later while the staff member was in the back of the store a car of customers pulled up and tried the door checking the time and left with kids upset due to the staff member closing early. I will not be returning, and for something that is a premium ice cream experience, it was definitely not worth what I paid today.

I wish I could minus stars. The employee was in rush, treated us like we didn't exist. Refused to give more than two flavour though we offered to pay. Didn't even talk communicated with hands only. The cone was half empty and that too filled with melted ice cream. Over priced for such a bad customer service. Spoiled our lovely evening. I don't recommend at all.

The young girl closing on Wednesday night was super friendly

I came to the store in the last 15 minutes before closing and Logan Cay are wonderful employees they helped me and my family in selecting the flavours sizes and style. Everything is awesome. Love the place and people

I just love this place! This is definitely up there as my top 10 ice cream places in all of Winnipeg. Good service stunning but delicious varieties of ice cream. Better than most other ice cream creameries I’ve been to in the area. I also would 100% recommend strawberry cheesecake nestle crunch brownies! :