Crossroads Tavern And Grill At The Summit Windsor

Had a great experience at The Summit. Food was great and we had fun the game room afterwards.

Food was very poor quality- staff seemed confused as to what they should be doing their jobs was definitely not worth the price.

Awful service. Took an hour and a half to get food. Silverware was never brought out. Waited an hour for napkins when I have two small children who often spill drinks. Waited 15 mins for ketchup only to be brought and empty ketchup bottle.

It’s in a bowling alley. Very nice server. Decent food. But it’s in a bowling alley.

First, to order food took at least 30 minutes if not more. Then, our food took an hour to come out. This is not an exaggeration. When our food finally came out my food was not there. I ordered 5 Buffalo wings. The waitress told me they didn’t come in 5 when I ordered them and I wish I would have caught that, because yes they do. She put in boneless wings. So after my table was almost done eating my food finally came out and was boneless wings, which I can not eat. The waitress did offer to see if they could get wings at that point but she didn’t know how long it would take. I declined, at that point my table was almost finished eating. There was also a problem with the beer. Many of the beers were extremely foamy. I could see the bartender struggling to pour full beers and when ours came out they weren’t even full. I don’t know if there was a restaurant manager there but it was needed. We won’t be going to this restaurant again.