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Contribuiți la feedbackUpon recommendation we went for lunch after viewing their Italian Menu online. 1 Food was substandard and an insult to anyone of Italian heritage that would have tasted the main course we ordered. 2 Main Course was sent back for being overly seasoned and unpalatable ! 3 Although we were the only two Guests dining (I wonder why !! we poured our own wine, albeit no great hardship, however, having our waiter walk by on numerous occasions you would think he would have enquired whether we would like our glasses filling? All in all, the whole meal was disgusting and not commensurate of this establishment !
Our starters were clearly forgotten as tables around us were served before us when they’d ordered after us and it took the waitress asking if we’d had our food yet to go and find out and then tell us it was still going to be 10 minutes. Then when our starters were cleared we had another long wait for our mains with people who’s starters were cleared after ours getting their mains before us. Starters were lovely once they’d arrived, mains were average, pizza was extremely doughy. Desserts were a disaster, the panna cotta should’ve been described as a jelly and the lemon tart was an awful pastry case and gelatinous topping. The pre dinner “cocktail” was gin lemonade and cranberry juice which I’ve never seen on a cocktail menu, if you don’t do cocktails don’t offer them as part of your deals. Then breakfast was set up around us, I asked for the bill and it was given to my husband who’s birthday we were there for. Drink service is very slow as the bar is at the other end of the hotel and very limited options available. No cider available even though in menu. Overall a disappointing meal.
The burger was dry and we weren't asked how we wanted it cooked. The selection of pizzas was limited and the crust wasn't sourdough and the mozzarella wasn't fresh. We've had better pizza from a supermarket. The atmosphere was lacking, with dim lighting at our table and poor service. I used vouchers from a hotel chain and was questioned about them during the meal, which spoiled the experience for me.
Lovey food and great service A wonderful Christmas event 4 day's of luxury...............................................
The restaurant lacks atmosphere, some music playing in the background would help. We felt very uncomfortable hearing the conversations of the other two couples in the restaurant. Service was quick at first, food came quickly, good quality however a bit high on the pricing for what you get. A bit let down at the end of the meal by having to wait for the honour of paying the waiter…. They got a bit backed up with couples coming in and going out at the same time. Overall good, but wish it was great