Rivers Edge At The Legacy Rose And Crown

We met friends here for a couple of nights as it was central and also ideally located for walking into the city and site-seeing. We did the 2 night deal with money off dinner and a bottle of prosecco. The room was ok, clean and a comfy bed but very tired. The shaver point in the bathroom didn't work and we had to go into another room to shower as our shower was stuck on red hot! The disappointing part of the whole weekend was the evening meal. Over priced and just not of good quality. Mussels the size of peas and the belly of pork soggy with no crispy crackling and no apple sauce in the whole place! Overall a dreadful meal. The breakfasts were ok with a nice selection for the cooked breakfast. However it too was let down by not being topped up BEFORE it had run out so firstly I waited for the coffee machine as it had run out of beans, then there was no orange juice and then to top it all no bacon, hash browns or sausages. By the time they had been topped up the scrambled egg was stone cold on our plates. On the plus side the staff were smiley, friendly and helpful although there didn't appear to be any actual management on site. Definitely needs a total overhaul.

Has a lovely lunch with my Daughter. I had a rare roast beef sandwich. The bread light and moist and the beef so so tender. It came with a tomato soup, which tasted home-made. So so good. The staff friendly and helpful too. Wish we lived closer.

Six of us ate in the Rivers Edge Restaurant on Thursday evening 30 November and Friday evening 1 December. On our first night we had meals off the general evening menu and all of us really enjoyed the service and food. Our second night we all ate from the Festive Christmas menu, which we had booked in advance and this was an absolute delight. We all had a variety of starters and five of us had the traditional turkey as main and one the lovely salmon dinner. The whole atmosphere in this restaurant was just brilliant and we all had a terrific night of drinking and eating. One stand out member of the team was the really lovely Maisy

Overall terrible experience in a very dated, damp and creepy hotel. We stayed at the Rose Crown for business and thankfully only 1 night. Most of our party had to change rooms as they were either damp and musty or just a bit creepy and when my colleague asked for an alternative room the guy on reception said ‘do you want Creepy or Cramped?’. I have to say most of the staff were friendly and polite but perhaps a more experienced member of staff should be on reception. Plus the breakfast was fairly decent although the orange juice they served up was more of a strange children’s squash rather than a juice, so the Legacy hotel group is definitely cutting corners everywhere! The only saving grace was the very nicely laundered linen on the beds and the big towelling robe but sadly my room didn’t feel that clean and has black mould around the inner window of the bathroom . Other than that I would NOT recommend anyone stay at here it’s truly awful and you’re better off at the Premier Inn down the road.

If you want to actually get a nights sleep after paying for a hotel room do not stay here. Rooms have no sound proofing and if a wedding is on the rooms actually vibrate until late at night and no manager on site to help. If you want any compensation the hotel says you should have left and not stayed overnight. This response was made knowing that we had been out for a meal and a drink as we were on our holiday. We were unable to eat at the hotel due to the wedding so had walked into Salisbury. So awful customer service and endorsing drink driving apparently.