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Contribuiți la feedbackI dined here for the first time in a few years and was disappointed. The quality has really declined. I ordered an appetizer, but it never arrived, and I didn’t see the waitress again until our main courses were brought out. Both chicken dishes were dry and lacked the glaze sauce that initially drew us there. The broccoli came completely plain—no butter or seasoning at all. I won’t be returning.
My girlfriend ordered the bucket of bones and only ate her ribs; everything else was inedible, and the fries were so greasy that they were practically soaked. If I could give this place less than one star, I definitely would. Our server was nice, but it was clear he noticed we weren't eating anything and was just eager to get his tip. Overall, I would give this place a 0/10 and definitely won’t be going back.
I definitely won't be ordering from this place again; they don't seem interested in making things right. Instead, they seem to be trying to frustrate customers so they don't have to compensate or provide the correct order. That’s a strategy too. It would have been so simple for him to say, "No problem, how did you pay? We will compensate you for the inconvenience of having to come back." But it seems like they lack basic training! Last year, I experienced undercooked meat and dry ribs, and the side portions were very small.
The only reason this gets a 2 star is because of the waitress who was amazing and sweet. Other than that this place is horrible and would not recommend. The food was obviously cooked in the microwave and then slapped on the grill to char(burn). It wasbeyond dry and almost non edible. The steak in the picture was supposed to be medium rare and you can see for yourself that itwas beyond medium. The manager attempted to fix the issue by reordering the meat we asked for chicken since at that point we hadno faith that we could get steak cooked properly. Yet again the chicken came out microwaved and then slightly charred. It wasdry and rubbery. We will never return here again this was awful.
I am giving this location a 5 stars because of this server name Raven . She is amazing at what she does . Very friendly, helpful, makes great suggestions to make sure you satisfy with your experience. Otherwise I would have scored them 2 stars .When I got there , we waited a good 3 minutes before anyone came and ask if we needed anything. Actually one other familywaiting as well went to the bar and asked , which is when they finally sent someone to help us . I had a to go order .so I wastold to wait for someone else . Now a gentleman comes takes my order , it was a bit particular because of my fasting but I wastold no problem and it would take 8 to 10 minutes . 20 minutes later I am still waiting when asked , they finally bring me myorder and it is completely opposite to what I ask for . Now being on my fast I only have 30 minutes left to find and eatanything if not I will miss my window. Very frustrating and upsetting but again , this girl name Raven turns the whole thingaround , she inquired about what my restrictions was and offered some veggies meal that she twisted simply for my vegan need. Thank you again Raven .
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