Taco Bell - Willoughby

The rice in my burrito was rock hard. We couldn't even eat it!

Order is almost right every time..at least between 12am and 2am it is

All the food has less ingredients than previously, EXTREMELLY expensive for the product. O ordered chicken tacos instead of that beef they use, they charged me $3 more. they charged the pico de Gallo, lettuce and little cheese. The quesadilla is as thin as the paper. Drinks are 2.80 the small. They raised their prices 100% ....used to be best fast food place in the USA. It is the worse now......Dont go, go to Chipotle instead, better ,fresher food, less expensive, cleaner.

We should of known better to check our bag after ordering from this drive thru..we were missing a doritos beef taco had to drive back 8p and was told by the manager we had to wait in the drive thru again because the dining room was closed. Customer service is NOT a priority at this fast food restaurant and it will be a long time before we come back here again..

I went to Taco Bell at Route 91 and Euclid Avenue in Willoughby Ohio the lady at the window is Simply Amazing they actually cared about her job and her customers