Craft 31 - Williamsburg

Food was great Staff was very dog friendly and made our 2 pups feel welcomed.

The crab dip with spinach and artichoke was really good! and you get a lot of food!! Sophie was our waitress and took great care of us!

Jordan greeted me upon my entrance.. he was AWESOMMMME!. He was very professional, polite, and accommodating with a genuine smile!!! Please give Jordan an acknowledgement. Thank you. Tim was our waiter, and he too was soooo awesome. He engaged in conversation and was very welcoming and outstanding with service! Please acknowledge Tim with such praises!! Thank you, Jordan Tim!!

Went for a family dinner, and it did not start off well. We were greeted by a pleasant host upon arrival, who then handed us off to who we later found out was the manager to be seated. She went to seat us at a table and we asked if we could sit in a booth as there were at least 3-4 vacant in the room we were to be seated in. She mumbled that we couldn't because they were reserved for others who requested them. She was not pleasant about it and had an overall unpleasant demeanor. Throughout the entire meal at least 1 if not 2 booths remained free. I also checked open table and they do not specify booth vs standard table in the reservation options. I noticed the manager didn't stop by a single table to ask how their meal was the entire time we were there. Onto the food, for burgers ordered the server specifically asked “pink or no pink” for the wellness of the burger. The people who ordered burgers both said no pink in response to her question. Both of the burgers were at best medium when they arrived at the table. On the plus, the server was very pleasant and the kids meals were enjoyed.

Pizza was not as good as it has been in all the years we have been going. They have changed the style they offer as this was much thinner and crispier than normal and hard to cut with a knife.