McDonald's - Williams Lake

Place is terribleThe food is okay, if you actually get the right order.

Every time I tried to read the Led display Menu it disappearedI gave up to trying to read the menu and walked out.

It seems like every McDonalds we have been to lately with the new pay system is soooo much slower than they used to be. Not sure if they are still working out the bugs or not. If they aren't, they should abandon the whole system. The reason this is called a "fast food" is it shouldn't take as long as a sit down. My snack wrap was cold. My husbands burger was good.

The food is standard McDonald's so "selectively good". This restaurant seems to be constantly training staff or understaffed and the chaos behind the counter looks like 3-4 people herding sheep that aren't sure what they should do now. When we got our order both the 6 nugget packs only had 4 nuggets in them (like the kid's meal). It was promptly corrected with a friendly apology, but what a waste of everyone's time! If you like McDonald's I recommend their drive-thru, it appears to be the center of their efficiency focus.

At what point do you think it's proper to tell a customer that 'we've always done it this way', when I know for sure and told the cashier, that this is the first time I've heard of it. I've always ordered a mocha w/o a lid, but today Doreen tells me that I had to have a lid on, since 'they've always done it that way'. When I told her that this was the first time I heard of this, she then said, 'No, we've always had that policy. And it's for safety reasons as well.' I would have appreciated not being told that 'we've always done it that way', when I know I haven't had a lid on my mochas for years! Please don't pee on my leg and tell me it's raining! Also, whose idea was it to have one till open at lunchtime?