Munchies - Wigan

Ordered online. Delivery was meant to be 45 to 60 mins. 80 mins later it arrived. Firstly chips like rubber. Secondly I asked for no salad. The default on the order system says no salad but yes to the individual salad items so obviously I change all these to no. But I end up with a salad on my donner. I ring up and get told no you ordered salad. I send proof by what's app and then get told because I selected no it created a double negative soni go salad. The order I can see shows salad items in red. The receipt.hw sends me has a minus infront of salad items and a plus in front of mayonnaise. My husband item has a plus all salad. How can that be misread. Finally offered the reduction of the cost of my meal off my next order. Won't be going again so they're quids in and I'm hungry and out of pocket! Disgusting to try to blame the customer when there's written proof.

This restaurant in Wigan is consistently excellent, with friendly staff and great food. My kids really enjoy the nuggets, which they say taste just like McDonald's. My wife loves the Donner meat, which is of top quality. Overall, this is the best food shop in Wigan.

I waited for an hour and forty-five minutes for a pizza and drink. When the delivery finally arrived, there was no explanation as to why it had taken so long. In fact, there was no dialogue at all. The food was good, but the customer service was nonexistent.

It appears that the restaurant has switched to a new cheese for their pizzas, which has greatly disappointed me. I used to be a frequent customer, but now I will have to find another place to order from. I would prefer if they increased their prices rather than change the ingredients to save money.

I placed my order online at 20:30 and its currently 22:10 still waiting. I rang them up said its still cooking rudely on the phone. Avoid