McAlister's Deli - Wichita Falls

The man who took my order over the phone was rude a d didn 't even tell me how long til it would be ready for pick up and he flat hung up on me without another word I thought maybe ot was busy. When I went I. To pick up it was NOT busy so that excuse couldn 't be the issue. My mom has "issues and I was with her when I called in order. She was loud in background so I didn 't hear his inital question so he had to repeat it. He was simply rude and apparently had no reason. Esp not when he could hear her in the background which said I obviously had something going on on my end. He had ni personality when I encountered him in the store either He seemed like he was probably rude or aloof more often than not. The lady I saw was in fact friendly and personable. The little man with the attitude should maybe not take calls or run a register. The only smile I saw from him was to another male coworker. And a male customer that required about 10 min of time to sample a vinegrette. Which is fine but don 't stop the ONE line for that. He may needs to learn to multitask on another level. Sorry I 'm not usually rude but he got me fired up about 3-4 days ago. Well, it’s been a month and I went back. We are temporarily without a vehicle so I have to get a ride up to this location. I went inside to order and the one lady working the counter had quite a line and did quite great. Unfortunately as seems to be the case I get my order all bagged and ready so I leave. Only to discover at the house I’ve paid for something I did not receive and the only way to get it is to walk there. I am so very tired of the disappointment in customer service. Not just here but most everywhere I go. Tighten up McAlister’s y’all have lost some customers.oh I read Cinthia’s review after mine and there are no hair nets that I have seen. And her review got an owners response, go fuk’n figure.

Always great for gluten-free sandwiches. It's always fast and great quality.

A large menu with soups and sandwiches with many combinations.

Sandwiches are always good. The other food like The Baked Potatoes and the Nachos are just OK at best.

My go to french dip with broccoli cheese soup. Please bring back the Greek salad.