Bridge Inn Hotel - Whittlesea

Been a while since we visited. A little disappointed in the tiny menu. Also not a great start to our evening with the team member who first met us didn’t appear to be impressed when we mentioned we would prefer not to order using the QR code. Kids from the middle section racing back and forward (squealing) also added to our lack of enjoyment. My husband’s Parma was lovely though the “salad” it came with just passed. My Caesar salad nothing to write home about. The only thing that saved this from being a 1 or a 2 was the attention of the very sweet Juliette. She was friendly and attentive and arrived at our table each time with a smile. Please congratulate her on her beautiful customer service. Won’t rush back though. Nothing positive stands out other than Juliette

Enjoyed our meal this evening. Staff were courteous and prompt. Starter of 3 dips served with plenty of bread which was great. Steak was cooked well and good quality and musjrom risotto was full of different mushrooms. Was busy but the service was good.

We had a function today at the Bridge Inn, the food was absolutely delicious and the service was impeccable. A huge shout out to Eloise, Juliette, and Krysten. And compliments to the kitchen staff for the wonderful food. Thank you Ben and the Bridge Inn team

Went with my Parents and took advantage of the seniors menu. We got the fish and chips, schnitzel, steak and calamari as well as a main of pork ribs. Everything was fine. Nothing overly standout and the chips were cold on a couple of plates.

Over a hour wait for a Parma, staff all over the place, asked to speak to a manager and was told they are too busy on the ‘pass’ dealing with food. I’m sorry but your running a hotel this should include dealing with customers issues throughout the whole venue not just handing out food. I’ve worked in hospitality for over a decade and never seen such a poorly ran venue.