Defelice Bros Pizza — Wheeling

I will never visit this restaurant again! Zero stars! I only rated it 5 stars so that people would see this review! The woman manager was extremely rude when I called to discuss an incorrect order. She tried to argue with me and her attitude was completely unacceptable. This happened at the restaurant on National Road in Wheeling, West Virginia, about 2 weeks ago in the evening. People like her should not be in charge of running a business. We used to be regular customers, but after this experience, we will never return. The ignorance and disrespect from her was completely unacceptable.

Caution for customers is advised when using a credit or debit card at this restaurant. On multiple occasions, my mother and her colleagues were quoted one price for their lunch order but were charged a higher amount. The restaurant does not provide a receipt or require a signature for transactions. When this discrepancy was brought to the attention of the staff, they requested 2 days to resolve the issue. Despite a $1 adjustment being made, the final charge still exceeded the correct amount. I recommend that anyone dining at this establishment carefully monitor their account statements.

Ermahgerd this pizza. It’d worth a flight from the West Coast to have it. Maybe my favorite pizza of all time, besting the New York and Chicago styles. Yep, I said it.

Being from out of town, I love to try new pizza places. This place had great pizza and the staff was very friendly.

Food was good but they always forget my 2 liter. and then when I called back to ask for it they hadn't even added to the order even though I definitely asked for a 2 liter and even my sister heard me order it. So annoying....ugh. no way i paid that much for food and didn't order the 2 liter and they didn't even give me a receipt so I could check the order. wonderful. thanks a lot.