Pop's Chicken - Wharton

Ordered the 12 piece family meal…chicken was very crispy with good flavor. The sides were fantastic (mac&cheese, baked beans and plantains). The price seemed a bit high but after seeing the portion size and 5-6 pieces of corn bread, it was worth it. I gave it 5 stars based on the food and portion size but I did experience some of the same complaints as others…girl at the counter was on her phone the entire time. It took 30 minutes to make the chicken but now I know to order ahead.

As for the food, the macaroni had no seasoning, and neither did the chicken. While the food was moist, it lacked any flavor. I was quite disappointed with my experience. I would have considered giving this place a second chance if it weren't for the woman who took my order. I have no plans to return and will advise others against visiting this establishment.

We called in our order over the phone for pick up. Ordered a chicken family meal, half fried half rotisserie. Showed up about 30-40 min after we placed the order. It was a Saturday evening and the place was dead, not one customer eating inside. There were two employees, one person cooking and one person at the register/counter. Upon my arrival I was told by the girl at the register that she didn't write down one of the sides we wanted. I told her it was the vegetables that were missing. She said she would have the cook make it. 20 minutes later they were done, then just before she rang me up, she decided to tell me they were out of rotisserie chicken and she gave us all fried chicken and asked if it was OK. Why didn't she say that on the phone or when I arrived? Also the entire time I was there waiting for my food, the girl was on her cell phone having a personal phone call with the other person on speaker or video. Even while ringing me up, other person still on her cell phone. This used to be a really good place. Not sure what happened, but I'm soooo disappointed because it was a great place that our family loved. Hope they get it together and figure out how to turn it around.

2xs now I ordered 2 orders of 16 piece chicken for my staff lunches. We ordered ahead, we ordered online. Both times we go in when order says it's ready and the 2 women didn't even put the chicken in the fryer until we walked in. So instead of being able to enjoy the lunch with my staff, due to me waiting so long to pick up food AFTER I received a text that the order was ready, I spent my lunch time at their counter waiting for the food. Almost 170 in the last 2 weeks for staff lunch and they don't even start cooking it until I walk in. I even showed them the text notification that I received that my order was ready for pickup and their answer was....well it's not and we will start cooking it now. It takes me 20 mins to drive there from my business, and then I have to wait another 25 mins while they cook pre-ordered chicken? Nah...this is the last time I'll order from there. Stop sending notifications that an order is ready for pickup when it's not even been cooked yet!! (And that's with not 1 customer in the place)

This was the first time I had soul food since I got to New Jersey and it was spot on. The food was hot and fresh and not greasy. I ordered a shrimp poboy which was more like a sandwich on buns instead of a hoagie but it was extremely flavorful. My only issues were that the condiments are the tiny little cups of hot sauce and tarter sauce and that the catfish tasted like swai or basa.