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Contribuiți la feedbackNever received my order and was refused a refund because my address, which was accepted by the app , didn't exist but a similar one in another town did and it was sent there. I can even prove it by the map image and incorrect recipient name on the confirmation email. I also was blamed for not using a closer Domino's and wouldn't get a refund.
Our pizza is consistently made perfect every time! The crust is never burned! This is our go to Pizza place! 10/10 would recommend! The chocolate lava crunch cake is my favorite! The parmesan bread bites were great!
Could not disagree more with previous post on customer service. My experience was not positive. Ordered multiple pizzas and when we got home, we noticed 1 was wrong. Ordinarily I wouldn?t care except we paid for more than what we got. I immediately called (as per the online order instructions), each time the phone was picked up and immediately hung up. After the 4th attempt, someone answered (obviously irritated). I politely explained the issue and was met with rudenessand asked to call back in two hours and immediately hung up on. At no time as I rude, demanding or insulting. I just wanted to get my correct order. I?ve since gone to corporate who explained they reached out to this location and that theywould be in touch with me. It?s been 3 days and nothing. Based in the original interaction, I?m not surprised I haven?t heard from them, nor do I expect to. The only reason for 2 stars, is that the pizza was good. Unfortunate situationbecause this had easy resolution written all over it and they CHOSE to go in a different direction, stealing from me in the process.