Cold Stone Creamery - Weston

I really enjoyed the banana and strawberry cream mixed with marshmallows. However, we were a bit disappointed that the young lady who assisted us didn't offer to mix one of our orders for some reason. I believe that mixing is one of the best aspects of this place, but instead, she just added the two flavors and two toppings straight into the cup and handed it to my husband. He expected her to mix everything on the cold stone after putting the ingredients in the cup, but she simply handed it over. I think the staff should always offer to mix the orders rather than assume. Fortunately, for my order, she did offer to mix it before putting it in the cup. Overall, the staff was friendly, and the ice cream was delicious!

First of all, I have to say that this was the worst ice cream I've ever had. I would have preferred to buy Haagen-Dazs for the $8.00 I spent on this single cup. Your ice cream is really disappointing.

It was a completely unique experience! We were delighted by the staff, who were incredibly friendly and welcoming. The iced drinks were excellent, and I highly recommend trying their coffee—it will definitely surprise you!

Don't come here personally. Online orders take precedence over customer running

DON 'T EAT HERE! Save your money!!! Very poor quality and even worse customer service! Found multiple long hairs in an ice cream cake purchased for my son 's 16th birthday. When I called the store to report it I spoke to two rude employees who didn 't want to provide their name because of store policy. Finally received a call back from the manager Andrea and I advised her we both the cake there the night before and had the receipt for the purchase. proceeded to tell me that she would refund my if I actually bought the cake there, insinuating I might be lying. That is yhe.least they could do for ruining his birthday cake memory. When I brought the cake in for the refund, I got no apology and I was told we can 't do anything else to the inconvenience, per the owner, it 's our policy. Terrible service! They will not stay in business continuing to provide that type of service recovery.