Carvel - Westbury

This Carvel location is a ripoff compared to others I have been to. I will not be dining here again.

Carvel is a popular favorite, with a dedicated following of fans. I always make sure to visit at least once a year, and there is always a long line because it is so popular.

This is one of the dirtiest carvel chains I’ve seen. Broken down machines, dirty floors and counters were a disaster. The staff was very inattentive and seemed to be more amused with their visiting friends than take care of customers. Milkshake for my wife was basically just milk.

I have been a loyal customer of this restaurant for years, even making the trip from Muttontown. The cakes are always beautifully decorated and fresh. They also offer specials on flying saucers, with a buy 2 get 1 free deal. The staff is consistently helpful and courteous. Some may find the prices a bit high, but in comparison to other Carvel locations, the quality of ice cream here is superior.

Carvel is another shop that doesn't change that much for location to location. The factors that make these different are their size and team members. We have been coming to this shop here for a few years now They always have a good team here that greets you with a smile, ready to let you sample any flavor and eager to serve. There is a small spot if you dine in. Clearly this place is for take out... In the Summer many people just stand around the parking lot eat their ice cream and speak with their friends and family, If you're local to the Westbury area and get an urge for Carvel, i definitely recommend that you check out this location. For the record... I do not understand the one star reviews. This is a carvel where you get the ice cream you order. I do not understand the issues that people are bringing up here. KUDOs to the tam at Carvel.