Dunkin' - West Virginia

Another online order not completed as requested. Ordered sausage and received bacon. Items were not placed in walk-in mobile area and were sitting in drive thru area. On several occasions, the convenience of using the mobile app is diminished by issues within this store.

Very slow service. Donuts turn moldy after only on day.

Speedy service for a busy Saturday morning. Accurate order, even as I added a drink to my order. Thank you.

I was at the drive thru behind another customer waiting over 10 minutes when I realized no one even took his order yet. After another 8 minutes I can finally hear the employee take his order. Once I pulled up I also sat at the box for an additional 10 minutes and still no one asked for my order. I was waiting a total of 28 minutes and decided to get out of line and just park in front and go inside. Once inside I saw ONLY 1 employee and the young man was doing the best he could but again I waited … – show

Only Vehicle in line. Only Ordered 2 items: egg and cheese wrap and coffee. Coffee didn’t have sugar at all. The old Lady at the window thought she was done when she gave me my coffee, almost Forgot My other item Until I reminded her. This Dunkin has been opened almost 1 year and every Time we Come Something is always wrong!