Zubu Ramen Park Royal - West Vancouver

ZUBU RAMEN (West Van)They have a lunch special that’s not bad!I got the Tonkatsu Kuro with THICK noodles. Broth is great, but the pork Chashu is inconsistent compared to the Metrotown one. The Metrotown one was fattier and juicier and more flavorful. this one I had at Park Royal was meh.Also the dining atmosphere at Metrotown is better!Otherwise it was still a tasty meal ? ?

Delicious ramen, great service, my food take just 5 mins to be served.

In the beginning this place was great, service was very good, food servings were great. As of resently I and my company have not felt welcome management ignored us, waiters expected us to use a QR code that did not work, the whole atmosphere felt cold and unwelcoming. You used to have a choice between fatty pork and lean, now all you get are these deli slice's of meat. I liked this place but I fear that myself and my company will not be returning to this establishment.

So we use to love Zubu when they first open, however recently they’ve changed their service. Service is non existent now. We were instructed to use their app to place an order. You need to scroll through endless options to find what you want to order, no one is there to explain anything to you or help you with any substitutions. When the food was delivered it is just dropped off at the table with no explanation, leaving us to guess what we were eating in the seafood platter. We had to stand up and wave someone down for water, and for the bill. It’s now like eating at a fast food restaurant. And the manager wore cologne so strong we could taste it.

Tasty ramen, but as other people wrote, there is no service. Order food on their website and they bring food. That's it. You can't see servers after. We waited long for our bill but they just passed by to drop food and clean the tables and didn't bother to ask if we need anything else or our bill. We had to stand up and wait by the door to get a server's attention to pay.